At MVP Sports we pride ourselves in spending time with you before you make your purchase, ensuring you have the right equipment... the first time you get it! We also are very proud of our track record with dealing with all reasonable requests for warranty work on purchases. We do not guarantee 100% satisfaction because as we all know there are always those who expect suppliers to cover non-warranty issues, like neglect or abuse of product. At MVP Sports we are no different, however we will go out of our way to ensure you have the best experience possible with your purchases from MVP Sports. We value your support! Below you will find our specific and general policy regarding warranty!
Bowls:Bowls have a ten year warranty as per the date stamp, not including chipping or scratching which are considered normal wear and tear in our sport. This warranty does cover infrequent damage such as splitting or cracking as long as that stated damage is not a result of malicious damage.
Other Items:We warrant bags for 1 year and sundry products for 90 days from date of purchase. This is not, however, a carte blanche warranty (see below). We expect our customers to show common sense and care when using a product purchased through MVP Sports or one of our agents (ie please do not overstuff bags or drag trolley backs over curbs or lift Trolleys by the extendible handles, etc as these will not be regarded as a warranty issue), rather, they are considered cases of misuse!
Return authorizationReturn authorization is mandatory before sending any product back to MVP Sports. Product must have been purchased through MVP Sports or one of our agents... ie... we do not warrant any product purchased that did not come through the MVP Sports channel! That means that if you thought you might have saved a few bucks by purchasing your Taylor product from a source other than MVP Sports or one of our agents, we invite you to deal with that overseas supplier for satisfaction. Best of luck! (added note: Taylor does not condone Agencies from other areas selling their product out of their area)
As well, Return Authorization will only be granted for warranty issues and not for dissatisfaction with any product as we pride ourselves on spending a copious amount of time with our customers ensuring that they have purchased the product that is right for their needs. It is our only way of keeping both customers happy and prices in line.
Once again, warranty replacement will only be granted for issues relating to manufacturer's defect and not for misuse, abuse or neglect with the product. Proof of purchase may be necessary.